Privacy Policy | Fast Drains LTD

Thank you for being part of the Fast Drains LTD (“Company”, “we”, “us”, “our”) community. Safeguarding your private data and privacy is a high priority for us. If you have any queries regarding this privacy policy or how we manage your private data, feel free to reach out to us at info@fastdrains.co.uk.

When you check out our website, https://fastdrains.co.uk/  (the “Website“), or use our services  (the “Services”), we value the confidence you place in us with your private data. This notice explains what data we collect, how we employ it, and your rights regarding it. It would be better if you spare some time to review this document attentively. If any terms here are not compatible with you, please discontinue using our services.

This notice applies to all data collected via our Website, Services, and related activities, such as sales, marketing, and events. Your privacy means a lot to us, and we are 24/7 available to resolve your issues.

1. What Information Do We Gather?

Private Data You Disclose to Us

In a Nutshell: We gather private data that you provide directly.

We collect private data that you, by choice, share when you seek information about our products or Services, take part in activities on our Website, or get in touch with us. The particular details we gather depend on the context of your interactions, the choices you make, and the features you use.

Personal Information You Provide: This includes names, contact numbers, mailing addresses, and other related information. All information must be true, complete, and correct. Inform us in case of any changes to your personal information.

Information Automatically Collected

In a Nutshell: Some information—like your IP address, browser type, and device information—is automatically collected when you browse our Website.

When you visit or navigate our Website, we automatically gather specific data that does not indicate your private identity (for example, your name or contact details) but might encompass device and operating information.

This information helps us keep the security and functionality of our Website for internal analytics and reporting purposes, and to provide superior user interactions. Like many organisations, we also use cookies and similar technologies to gather data.

The data we gather includes the following:

• Log and Usage Data: This includes diagnostic, service-related, usage and performance data our servers automatically gather when you access or use our Website, which is then kept in log files. Examples are time stamps, pages viewed, search activities, and actions taken (such as clicking on particular features). It might also include system functionality, bug reports, and hardware settings.
• Device Data: We gather device data, like information regarding your computer, cellphone, tablet, or additional device you utilise to access the Website. This might include details like IP address (or proxy server), device type, operating system, browser type, and internet service provider details.
• Location Data: We might collect location-based information about your device, which can be either precise or imprecise, depending on your device type and settings. For instance, we might utilise GPS and similar technologies to determine your current location based on your IP address. You can turn off location tracking on your device if you want; however, doing so may limit specific functionalities of our Services.

2. How We Utilise Your Information?

In a Nutshell: We use the private data gathered through our Website for various business objectives, as mentioned below. Depending on the circumstance, we process your information based on our legal business interests, the requirement to carry out a contract, your consent, and our legal compliance. The processing grounds we depend on are indicated next to each purpose.

Here’s how we use the information we gather or receive:

• To Send Administrative Data to You: We might utilise your private information to send you updates regarding products, services, new features, and changes to our terms, conditions, and policies.
• For the Protection of Our Services: Your data helps us keep our Website reliable and protected, including fraud detection and prevention efforts.
• To Enforce Policies and Compliance: We might use your information to guarantee compliance with our terms, conditions, and business practices or to accommodate legal and compliance obligations.
• To Respond to Legal Requests and Prevent Harm: If we receive legal requests, such as subpoenas, we must review the information we hold to decide how to address them adequately.
• For Marketing and Promotional Communications: We and our third-party marketing partners might use your private data to send marketing messages, provided they align with your priorities. You can opt out of receiving advertising or promotional emails anytime.
• For Targeted Advertising: We may use your data to deliver personalised ads and content based on your interests and location, often working with third-party providers to enhance this process. We also measure the effectiveness of these campaigns.
• For Business Improvement: Your information might be used for general business objectives like data analytics, pinpointing usage trends, evaluating the efficiency of promotions, and upgrading our Website, products, and marketing activities. In certain scenarios, we might use aggregated and anonymised data, guaranteeing it is not connected to any individual and does not include private data. Identifiable private data will only be used with your explicit approval.

3. Will Your Information Be Shared?

In a Nutshell: We only share your data with your approval to conform to statutory provisions, offer the services, secure your rights, or meet company obligations.

We might process or share your private information under the following legislative basis:

• Consent: If you give us proper consent, we might process your information for a defined objective.
• Legitimate Interests: We might utilise your data when it is sufficiently required to accomplish our legal business interests.
• Agreement Performance: If we have an agreement with you, we might process your information to uphold the conditions of our contract.
• Legal Obligations: We might disclose your data if needed by law, government requests, or administrative processes such as a court order or subpoena (including to comply with national security or law enforcement specifications).
• Vital Interests: When required, we might disclose your data to safeguard the safety of individuals, deter fraud, investigate potential illicit actions, or as evidence in legal proceedings.

Moreover, your information might be shared in case of a Business Transfer, such as during mergers, sales, financing, or the acquisition of part or all of our business. In such circumstances, we will guarantee that your information is managed safely and in accordance with data privacy regulations.

4. Are Cookies and Other Tracking Technologies Used on Our Website?

In a Nutshell: We might utilise cookies and other tracking techniques to gather and accumulate your data.

We may employ cookies, web beacons, pixels, and other tracking techniques to gather and retain data when you engage with our Website. For comprehensive information on how we use cookies and how you can handle or disable them, please refer to our Cookie Policy.

5. Are Google Maps Platform APIs Used on Our Website?

In a Nutshell: Yes, we utilise Google Maps Platform APIs to enhance the services we provide.

Our Website utilises Google Maps Platform APIs, which are dependent on Google’s Terms and Conditions. You can review the Google Maps Platform Terms and Conditions here. For more information regarding Google’s Privacy Policy, feel free to refer to this link

6. How Long Do We Retain Your Data?

In a Nutshell: We retain your data only as long as necessary to achieve the objectives defined in this privacy notice unless required by law to keep it for a longer period.

We will keep your private information only for as long as necessary to accomplish the objectives specified in this privacy notice unless an extended retention period is needed or authorised by law (for example, for tax, accounting, or other statutory provisions). We will not retain your private data for more than one year for any purpose defined here.

If we no longer have a legal business requirement to process your personal data, we will either delete or anonymise it. If deletion or anonymisation is impracticable (for instance, if the information is stored in backup archives), we will safely store the data and separate it from additional processing until it can be deleted.

7. How Do We Protect Your Information?

In a Nutshell: We are committed to safeguarding your private data through administrative and technological safety precautions.

We have carried out vital technological and organisational security precautions to help protect the private data we process. While we are dedicated to protecting your data, it is essential to understand that no electronic transmission or information storage technique can be guaranteed to be 100% safe. Therefore, we cannot fully ensure that unauthorised intruders, such as hackers or cybercriminals, will not evade our safety measures to access, steal, or alter your data. Even though we will make every effort to safeguard your private data, the transmission of data to and from our Website is at your own risk. We suggest that you access our Website only from a safer space.

8. What Are Your Privacy Rights?

In a Nutshell: Based on your location, particularly within the United Kingdom (UK), you have specific rights that permit you better access to and control of your private data. You can review, modify, or suspend your account whenever you like.

If you are in the UK, data protection laws such as the UK GDPR and the Data Protection Act 2018 provide you with specific rights regarding your personal information. These rights might include the following:

• The right to apply for access and get a copy of your private data
• The right to ask for corrections or removal of your information
• The right to restrict how your private data is processed
• When required, request data portability.

In some cases, you might also have the right to object to particular types of data processing. To make such a request, feel free to get in touch with our crew by using the contact information provided below. We will examine and work on any requests in compliance with applicable information security laws.

If we are processing your personal information based on your approval, you have the right to withdraw that approval whenever you like. Nevertheless, it is worth noting that withdrawing consent will not impact the validity of the data processing before your withdrawal, nor will it impact any processing based on other legislative basis.

For more information, visit the Information Commissioner’s Office (ICO) website:
ICO Individual Rights under UK GDPR

Cookies and Similar Technologies: The vast majority of internet browsers are set to accept cookies as an automatic consequence. If you like, you can adjust your browser settings to remove or reject cookies. Keep in mind that rejecting cookies might affect some particular features on our Website.

9. Controls for Do-Not-Track Features

Many internet browsers and a few mobile operating systems and apps offer a Do-Not-Track (DNT) feature, enabling users to signify that they do not want their web activities monitored. At present, there is no general standard for how DNT signals are recognised or implemented across each platform. For that reason, we do not presently respond to DNT signals or other methods that automatically reveal a user’s preference not to be monitored online unless a generally recognised standard for web-based tracking is introduced in the future. In that case, we will revise this privacy notice and inform you how we will manage DNT preferences moving forward.

11. Do We Update This Notice?

In a Nutshell: Yes, we update this notice as required to remain compliant with relevant provisions.

We might revise this privacy notice occasionally. Any changes will be specified by an updated “Revised” date, and the revised version will become valid when it is available. If there are significant changes to this privacy notice, we can inform you either by posting a clear notice on our site or by sending you a direct notification. We suggest reviewing this privacy notice routinely to keep abreast of how we secure your information.

12. How to Reach Us About This Notice?

If you have any queries or feedback regarding this notice, feel free to reach out to our team by emailing us at info@fastdrains.co.uk or sending a letter to:

Fast Drains LTD

6 St Mark’s Rd, Poole, Bournemouth BH11 8SZ