Cookie Policy

Fast Drains’ cookie policy explains how our website uses cookies and tools to identify you when you visit our website (https://fastdrains.co.uk/). It also describes what these tools are and why we use them, and it outlines your rights to control our use of them.

Occasionally, we can use cookies to gather personal data, which becomes personal if we combine it with other data.

What are Cookies?

To enhance your browsing experience, our website uses cookies, which are small data files that allow the website to remember important data about whether you have logged in or what substances are collected in your shopping basket.

First-party cookies set by the website owner that help store data and do not damage your device. Fast Drains usually uses cookies to track your interactions with our website and gather information to improve the user experience.

Cookies set by other parties are referred to as “third-party cookies”, which allow third-party features or functionalities to be available on or through the website.

Types of Cookies We Use

The cookies we use on our website are widely grouped into multiple types:

Essential Cookies

We use essential cookies to provide you with the service you wish. For instance, we use a cookie to allow you to access our website and log into your account. That is how your browser and our website communicate. You can only access our website and some of its features if you agree to the essential cookies.

Analytics Cookies

Our company uses analytics or performance cookies to track visitor engagement and behaviour. This information will help us determine the number of people visiting our website, the number of unique users, the effectiveness of our marketing campaigns, where users are coming from, and what pages they visit. These cookies are necessary for us to analyse our website’s overall performance and take action to improve it.

User Cookies

Fast Drains can use these cookies to help enhance your involvement by memorising your preferences so you can use our site. For instance, we remember you and serve similar content when you come back to our site.

Third-Party Cookies

Fast Drains uses third-party cookies to understand how our site performs and your interaction with it and to keep our services safe. We offer an intuitive user experience to help accelerate your future interactions.

How We Use Cookies?

We use both first- and third-party cookies for a wide range of benefits. Some cookies are necessary for the practical operation of our website; we discuss these as “essential” or “strictly necessary” cookies. On the other hand, other cookies help us track and cater to our users’ interests, further enhancing our online properties.

Furthermore, third parties use cookies on our websites for analytical and other purposes. These first- and third-party cookies are served through our websites, and the purpose they serve varies based on the particular Online Properties. We use your personal information for a variety of purposes, including:

• To provide and enhance client support
• To reply to enquiries, complaints, and disputes
• To comply with our legal obligations
• For direct marketing
• To maintain our track record
• To identify, detect and avoid fraud
• To track your website usage, communication and services
• To send you service communication
• To offer you the requested services

How Can You Control Cookies?

It is up to you whether you prefer receiving cookies or refuse to accept them. You can exercise cookies to activate your browser settings. Set your preferences in the Cookie Consent Manager, which enables you to choose which type of cookie you need or reject. You cannot refuse essential cookies as they are rigorously necessary to offer you services.

Our Cookie Consent Manager will pop up on your screen. If you refuse to accept cookies, you can still use our site but will not have access to restricted functions and areas. You can set or change your web browser controls to agree or reject cookies. Since the method of refusing cookies differs from one browser to another, we advise you to check your browser’s help menu for more information.

Different Purposes for Which We Use Your Data?

If you agree to our cookie policy and accept them, Fast Drains will use your personal information for a variety of purposes:

Authentication: Cookies can remember data provided through login and validate users.

Personalisation: This involves remembering user preferences, including language, font size, and layout, to personalise the user experience.

Tracking: We track user activity and browsing history across websites to target advertising or to improve the user experience.

Analytics: Cookies can gather information about website traffic and usage to enhance the website’s performance and design.

Session Cookies: Cookies can offer security for online services, like online banking.

Load-Balancing Cookies: Cookies can allot the workload across several computers to ensure a quick page’s content loads.

What other technologies Do We Use?

Cookies are not the only way we identify or track users on our site. We may also use web beacons, small graphics files with unique identifiers that help us track when someone visits our sites or opens our emails.

These technologies allow us to monitor user traffic patterns, improve site performance and measure the effectiveness of our email marketing campaigns. However, many of these functions rely on cookies, so refusing to accept them may affect their performance.

Do We Use Flash Cookies or Local Shared Objects?

To gather information about your utilisation of our services, which you are in need of, to prevent fraud or other website operations, Fast Drains use “Flash Cookies”, which are also known as Local Shared Objects or “LSOs”.

To block cookies on your desktop or laptop, adjust the settings in the Flash Player’s Website Storage Settings Panel. You can also manage Flash Cookies, including deleting existing ones and blocking new ones with no permission, by visiting the Global Storage Settings Panel.

Keep in mind that restricting Flash Cookies may affect the practicality of some Flash applications that relate to our amenities or content.

When do you update your cookie policy?

We update our cookie policy periodically to reflect alterations in cookies whether we are using them or for other purposes, including legal, regular, or operational. However, we encourage you to recheck our cookie policy often to stay informed about how we use cookies and related tools.

Contact Us for Queries

If you have any queries regarding our cookie usage or other tools, users can get in touch with us at info@fastdrains.co.uk.